Accident Claims Helpline

Vehicle Repairs

Need To Book Your Vehicle Repairs After A Non-Fault Accident? Our Friendly Team Are Waiting To Assist You. We Only Work With Selected Independent Repairers So You Can Rest Assured Your Vehicle Will Be Repaired To The Highest Quality With Only The Best Parts. Best Of All, We Charge $0 Excess Fee And All Repairs Come With Lifetime Guarantee.

1300 726 054

Why Choose Accident Claims Helpline For Your Vehicle Repairs Instead Of Your Insurer?

The approach taken by your insurer or the third-party insurer towards repairing your vehicle can be quite different. Typically, if your vehicle is repaired at an insurer-approved repairer, it will be done at an agreed-upon rate, which may require the use of copy parts or parts from a previously written-off vehicle. In an effort to reduce costs, damaged parts may be repaired rather than replaced.

Our handpicked network, on the other hand, operates differently. We have our own dedicated network of over 100 repairers located across the country who have undergone a rigorous audit process by our team. When you choose our network, our repairers will only use new parts sourced directly from the manufacturer, manufacturer-approved paint from an approved distributor, and replace all parts damaged during the repair process. This is our way of putting you and your vehicle first.

Once your vehicle is taken to one of our network repairers, you can trust that they will perform the repairs to the highest standard. To back this up all repairs carried out come with a lifetime guarantee for the duration you own the vehicle.

Book Your Repairs Today

1300 726 054

* By submitting a contact form or making a phone call through our website you agree to our websites terms & conditions

Frequently Asked Questions

The time it takes to repair your vehicle after an accident varies depending on the severity of the crash. We will be able to give you a more accurate estimate once we have had a chance to assess the damage.

If the accident was not your fault and the at fault party has insurance, then you won’t be liable to pay any excess fee.

If the accident was not your fault and the at fault party has insurance, then you would be entitled to a like for like replacement vehicle at no cost to you.

Our Other Services Include

  • End To End Claims Management – Let Us Do The Running Around So You Don’t Have To. We can coordinate everything for you saving you time, money and stress.
  • Replacement Vehicles – Get a like for like replacement vehicle delivered to you same day to keep you on the move.
  • Personal Injury - If you have suffered a Personal Injury in a motor vehicle accident our Personal Injury Specialists will be able to advise you in regards to your options.
1300 726 054
arrow-icon-size3 Claim Now

* By submitting a contact form or making a phone call through our website you agree to our websites terms & conditions

Why Claim With Us Instead Of Your Insurer When Your Not At Fault?

Accident Claims Helpline

  • Speak to a human in under 3 minutes
  • No Excess Fee To Pay
  • Protect Your Claims History
  • Won't show as a claim against your policy
  • We handle everything for you so you don’t have to

Insurers

  • Spend A Lot Of Time On Hold And Navigate Your Way Through Various Options And Departments
  • May Have To Pay Your Excess Fee
  • May affect your Claims History
  • Will show as a pending claim on your policy until your case is settled
  • Deal Everything Yourself

How else we can help

Accident Repairs

Our repair partners will make sure your vehicle is returned to you in its pre-accident condition as quickly as they can, and all our repairs have a Lifetime Guarantee.

Replacement Vehicles

Once you call us we can have you in a like for like replacement vehicle in as little as 30 minutes minimising any disruption to your routine.

Personal Injury

If you have suffered a Personal Injury in a motor vehicle accident our Personal Injury Specialists will be able to advise you in regards to your options.